Canadian Valley Electric Co-Op is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Canadian Valley Electric Co-Op Web site and governs data collection and usage. By using the Canadian Valley Electric Co-Op website, you consent to the data practices described in this statement.

Collection of your Personal Information

Canadian Valley Electric Co-Op collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Canadian Valley Electric Co-Op also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Canadian Valley Electric Co-Op. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Canadian Valley Electric Co-Op for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Canadian Valley Electric Co-Op Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Canadian Valley Electric Co-Op public message boards, this information may be collected and used by others. Note: Canadian Valley Electric Co-Op does not read any of your private online communications.

Canadian Valley Electric Co-Op encourages you to review the privacy statements of Web sites you choose to link to from Canadian Valley Electric Co-Op so that you can understand how those Web sites collect, use and share your information. Canadian Valley Electric Co-Op is not responsible for the privacy statements or other content on Web sites outside of the Canadian Valley Electric Co-Op and Canadian Valley Electric Co-Op family of Web sites.

Use of your Personal Information

Canadian Valley Electric Co-Op collects and uses your personal information to operate the Canadian Valley Electric Co-Op Web site and deliver the services you have requested. Canadian Valley Electric Co-Op also uses your personally identifiable information to inform you of other products or services available from Canadian Valley Electric Co-Op and its affiliates. Canadian Valley Electric Co-Op may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Canadian Valley Electric Co-Op does not sell, rent or lease its customer lists to third parties. Canadian Valley Electric Co-Op may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Canadian Valley Electric Co-Op may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Canadian Valley Electric Co-Op, and they are required to maintain the confidentiality of your information.

Canadian Valley Electric Co-Op does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Canadian Valley Electric Co-Op keeps track of the Web sites and pages our customers visit within Canadian Valley Electric Co-Op, in order to determine what Canadian Valley Electric Co-Op services are the most popular. This data is used to deliver customized content and advertising within Canadian Valley Electric Co-Op to customers whose behavior indicates that they are interested in a particular subject area.

Canadian Valley Electric Co-Op Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Canadian Valley Electric Co-Op or the site; (b) protect and defend the rights or property of Canadian Valley Electric Co-Op; and, (c) act under exigent circumstances to protect the personal safety of users of Canadian Valley Electric Co-Op, or the public.

Use of Cookies

The Canadian Valley Electric Co-Op Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Canadian Valley Electric Co-Op pages, or register with Canadian Valley Electric Co-Op site or services, a cookie helps Canadian Valley Electric Co-Op to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Canadian Valley Electric Co-Op Web site, the information you previously provided can be retrieved, so you can easily use the Canadian Valley Electric Co-Op features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Canadian Valley Electric Co-Op services or Web sites you visit.

Security of your Personal Information

Canadian Valley Electric Co-Op secures your personal information from unauthorized access, use or disclosure. Canadian Valley Electric Co-Op secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Canadian Valley Electric Co-Op will occasionally update this Statement of Privacy to reflect company and customer feedback. Canadian Valley Electric Co-Op encourages you to periodically review this Statement to be informed of how Canadian Valley Electric Co-Op is protecting your information.

Contact Information

Canadian Valley Electric Co-Op welcomes your comments regarding this Statement of Privacy. If you believe that Canadian Valley Electric Co-Op has not adhered to this Statement, please contact Canadian Valley Electric Co-Op at faithjohnson@canadianvalley.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.